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Your privacy

LeGENE PERSONAL GENETIC CENTRE (“we”, “our” or “us”) are committed to protect your privacy and will at all times observe the requirements of the Personal Data (Privacy) Ordinance (Cap.486, Laws of Hong Kong) (“Ordinance”) in the collection, use and maintenance of your personally identifiable information (“personal data”).

Collection and use of your personal data

We will not collect your personal data when you visit this Website, unless you decide to make appointment or enquiry, or purchase our services or products.

Any personal data collected from you on this Website will only be used for the specific purpose(s) mentioned at the time of collection or for purpose(s) directly related to those specific purpose(s) and/or in the relevant personal information collection statement. However, if specific information is requested but not supplied by you, we may be unable to provide the requested service(s).

Retention of your personal data

Your personal data will only be retained for so long as is necessary for the fulfillment of the purpose(s) for which they were collected. After that time, your personal data will be erased.

Disclosure of your personal data

We will keep confidential your personal data and will not disclose your personal data to any third party without your consent, except as is required by law. However, your personal data may be disclosed to any third parties (whether within or outside the Hong Kong Special Administrative Region) where such disclosure is necessary to satisfy the purpose(s) of which the data were collected.

Refund policy

“No claims for refund/ charge back shall be made by any customer to LeGENE PERSONAL GENETIC CENTRE and the AsiaPay (HK) Limited in any circumstances after the transaction is completed and confirmed by the customer. In the event such claim is received by Le Gene Limied or AsiaPay (HK), it shall not be entertained. For any special situation or inquiry, you may send a email to cs@le-gene.com within 14 days of payment. All final decision is subjected to LeGENE PERSONAL GENETIC CENTRE's sole discretion.”

SSL statement

PayDollar is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA, MasterCard SecureCode for added security protection for both customers and merchant.